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Privacy Policy

All information provided to Central Signing Service, Inc. is exclusively used for Central Signing Service, Inc. and any subsidiaries. We will not sell, impart or share your personal information to any individual or organization other than the parties involved with servicing your needs.

Central Signing Service, Inc. (We, us) have adopted this Privacy Policy to describe our practices regarding the Personal Information we collect from Users of our website, located at www.initialhere.com, (Website), in any way, including using services or resources available or enabled via, or that interact with, the Website (collectively, the “Services“), unless otherwise indicated.

We typically handle Personal Information relating to different Users. Companies requesting our Services (Company), Notary Signing Agent (Notary), Borrowers or other Parties to the transaction (Party).Processing of Borrower and other Parties personal information is solely in our role as a service provider to a Company. If you are a Borrower or another Party representative, we may not have the authority to act on your privacy questions or requests, in which case we will direct you to the Company for whom we provided the Services. If you are a User from a Company or Notary that Central Signing Service, Inc. has a direct relationship with, we can respond directly to you on your Personal Information questions or requests.

By using our Website or Services, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version.

Information Collection and Usage

Personal and Business information may be collected when placing an order or utilizing other services available from Central Signing Service, Inc.. (Example: Signing Agent Application, New Client Application, Request a Signing, uploading documents etc.) This information will be used to fulfill your specific request for Services. We limit the access of your information to employees of Central Signing Service, Inc., Business Partners and Signing Agents, as necessary, in order to provide Services. Confidentiality is of the utmost importance.

Personal Information

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or even a household.

Information we may collect

We may collect the following personal information from you when you transact with us.Unique Identifiers such as user name, email address and password. Contact Information such as name, email address, company name, mailing address, physical address and phone numbers. . For borrowers and participants, in addition to the above, we have access to but do not permanently retain information contained in your transaction to provide Services.

Additionally, Notary Signing Agents, for the purpose of payment and reporting, will be requested to provide a W9, mailing address, taxpayer ID number and/or Social Security Numberas well as information about your business such as company name and business type. Other notarial commissions, license and applicable bond or insurance policy information may also be collected.

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

Information provided to us by you

We require certain Personal Information from you, such as your first and last name, e-mail and mailing addresses, company name, and password, when you create an account to log in to our Website (“Profile“).

When you use our Services, we may collect Personal Information from you, such as your governmental identification, date of birth, and other information to obtain or verify your identity;

If you are a Borrower, we may collect information related to your loan transaction, including without limitation Personal Information in your loan application, your signature;

If you are a Notary, we may collect your notary certification, qualifications related to being a notary signing agent for us, your office location, professional history, and other information related to providing notary services.

If you use our Services on your mobile device, we may collect your phone number and the unique device id number.

If you are Notary, then we will collect all information necessary to pay you. This information may include your name and banking information. We do not store this information directly on our servers, but this information will be collected by or shared with our third party payment processors, who will help process any the payments to you.

We retain information on behalf of the Company initiating the transaction, such as files, messages, transaction history, and timestamp information.

If you provide us testimonials, feedback, or contact us via e-mail, we will collect your name and e-mail address, as well as any other content you have included, in order to send you a reply.

If you complete a questionnaire, we may collect additional profile information.

Information provided to us by others

If you are a Borrower or Party to a transaction, we will initially receive your basic contact details from the Company handling the transaction to request our Services.

If you are a Borrower, in addition to the basic contact details received, the Company may upload Personal Information within the documents related to your loan transaction, such as your loan application, so that we can provide our Services. We rely on the Company to obtain from the Borrower (and Parties) any consents required to allow the Company to share such Personal Information with us, and to allow us to use and disclose your Personal Information for the purposes of the Services and in accordance with this Privacy Policy. The uploaded documents, specific to your transaction are deleted after the services have been cancelled or paid in full.

If you are a seller or other Party to a transaction, in addition to the basic contact details received, the Company will upload Personal Information within the documents related to your transaction, which could include your taxpayer identification number, social security number or other personal information. We rely on the Company to obtain from the Borrower (and Parties) any consents required to: (i) allow the Company to share such Personal Information with us, and (ii) allow us to use and disclose your Personal Information for the purposes of the Services and in accordance with this Privacy Policy. The uploaded documents, specific to your transaction are deleted after the services have been cancelled or paid in full.

Additional information from or about you may also be collected in other ways, including responses to emails and any communications with our team members

External Links/Resources

This Site offers links to other websites strictly for convenience. These sites are not under the control of Central Signing Service, Inc. and we do not endorse any of the content, products or services offered on these sites. Central Signing Service, Inc. cannot be held responsible or liable for any inaccuracy, losses or damages resulting from the usage of such websites.

Personal Information Shared to Third PartiesWhen you use our Services, some of the Personal Information you provide will be shared with third parties you designate to receive such information.

Third Parties Designated by you, a Company. If you are a Borrower, or Party to a transaction some of the Personal Information provided by you to a Company may be shared with other Users that such Company designates to receive such information. For example, when a Company uploads a Borrower’s loan documents, or a sellers escrow package of which some require notarization, such documents will be shared with the applicable Notary to provide notary signing services for you and the Company.

Our Service Providers. We may share your Personal Information with third party service providers to: provide you with the Services that we offer through our Website; to facilitate creation of Accounts; to facilitate transactions; to provide technical support; to provide other services such as marketing messages; and/or for the maintenance, improvement, and enhancement of our services. Our service providers use your Personal Information only to support our delivery of the Services and they must protect your Personal Information consistent with this Privacy Policy.

We use a third-party payment vendor to process payments to Notaries. We do not retain any financial information used in connection with the processing payments through this third party vendor. Rather all your financial information, such as your name, billing address andbanking information is provided directly to our payment vendor, and their use of such information, as well as any of your Personal Information, is governed by their respective privacy policies. By receiving funds through the Services, you agree to be bound by our current payment processor, checkbook.io and their policies.
Affiliates. We may share some or all of your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under a common control (“Affiliates“), in which case we will require our Affiliates to honor this Privacy Policy.

In the event that we sell all or a part of our business in any sort of transaction including bankruptcy, your account information and thus your Personal Information may be a part of that transaction. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

Other Disclosures. Regardless of any choices you make regarding your Personal Information, Central Signing Service, Inc. may disclose Personal Information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Central Signing Service, Inc. (c) to protect or defend the rights or property of Central Signing Service, Inc. or Users of the Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.

Cookies

Central Signing Service, Inc. does set and access cookies while using our website.

A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

Each web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Log Files

We gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Website, track Users’ movements around the Website, gather demographic information about our user base as a whole, and better tailor our Services to our Users’ needs. For example, some of the information may be collected so that when you visit the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Information.

Analytics Services

In addition to the tracking technologies we place, other companies may set their own cookies or similar tools when you visit our Website. This includes third party analytics services, including but not limited to Google Analytics (“Analytics Services“), that we engage to help analyze how Users use the Website, as well as third parties that deliver content or offers. We may receive reports based on these parties’ use of these tools on an individual or aggregate basis. We use the information we get from Analytics Services only to improve the Services. The information generated by the Cookies or other technologies about your use of the Services (the “Analytics Information“) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Services’ ability to use and share Analytics Information is restricted by such Analytics Services’ Terms of Use and Privacy Policy. By using the Services, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above.

Protection for Children

Central Signing Service, Inc. does not knowingly collect or solicit personal information from anyone who is under the age of 13. If we learn that a child under 13 has submitted Personal Information to us via our Website, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 13, please contact us as described below.

Changes to Privacy Policy

Due to our dedication to improving services and new technologies Central Signing Service, Inc. may update this policy at any time. Such changes will be reflected here for your review.

It is your responsibility to review this Privacy Policy regularly. Your use of the Website or Platform after any such updates constitutes your acceptance of the then-current Privacy Policy.

Contact us

Questions regarding the Privacy Policy, information or usage of this website please refer to our Contact Us page or email customerservice@initialhere.com